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Frequently asked questions

To use Shyft, you must be a permanent resident of South Africa (someone who holds a valid South African green identity document or identity card), a foreign national residing in South Africa, or a Botswana resident. You must be 18 years or older.

Shyft is available to both Standard Bank/Stanbic and non-Standard Bank/Stanbic customers who are permanent residents of South Africa or Botswana. However, foreign nationals residing in South Africa must hold an active Standard Bank account to sign up for Shyft.

The app is free to download and use, but charges apply for certain transactions. Charges are displayed before each transaction is completed in the app, so you will always know exactly how much you are being charged and what the sum total of your transaction is.

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